About the session

Is TM1 Support Helping FP&A — or Holding It Back?

TM1 is designed to support modern FP&A. Yet many organisations spend more time managing TM1 than using it to drive insight and business partnering.

This practical webinar explores:

• The real TM1 support models organisations use today

• Why many of them quietly drive higher cost, risk, and frustration

• How leading organisations rethought support and reduced total cost of ownership by ~35%

• Practical steps you can take to eliminate recurring TM1 pain points

What you’ll learn

1️⃣TM1 Support Models in the Real World

• In-house TM1 specialists

• Finance users doubling as TM1 admins

• External consulting support

• Hybrid approaches
  

We’ll unpack:

• Where each model works

• Where they break down

• The hidden risks most teams underestimate

2️⃣Case Studies: What Leading Organisations Did Differently

We’ll share real-world examples, including:

• News Corp – reduced TM1 cost of ownership by ~35% while modernising on cloud

• O’Brien – replaced a full-time TM1 FTE with a scalable support model

• Fiji Airways – accessed world-class TM1 capability despite limited local skills

3️⃣ What Modern TM1 Support Looks Like

We’ll explore the characteristics of a modern support operating model:

• Predictable, subscription-based cost

• Scalable access to multiple skill levels

• No key-person dependency

• Proactive improvement, not constant firefighting

Who This Webinar Is For

This session is designed for organisations that:

• Already run IBM Planning Analytics (TM1)

• Rely on one or two key individuals to “keep TM1 going”

• Use external consultants for BAU support

• Experience growing support costs or slow enhancements

• Want FP&A teams focused on insight — not system issues

Why This Webinar Matters

TM1 itself is rarely the problem — the real frustration usually comes from how it’s supported. Too often, organisations become dependent on a single key person, lose critical knowledge when staff move on, and rely on expensive, reactive consulting models. Over time, FP&A teams end up spending more energy on support and maintenance than on insights and planning, and before long, Excel starts creeping back in.

What You’ll Walk Away With

Attendees will walk away with practical steps to lower TM1 support costs, a clear framework to eliminate recurring pain points, and greater confidence in choosing the support model that best fits their organisation. You’ll also gain ideas to free FP&A teams from repetitive support tasks, enabling them to focus on higher-value work — with a clearer path toward true business partnering and value creation.