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Terms and Conditions

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Last updated: April 1, 2022

TM1 Flight Check

A Flight Check is completed within six business days. Each Flight Check includes a custom report, datasets extracted from TM1 and a best practices handbook. The datasets are presented in an editable Excel File and include TM1 objects and stat details.

A free one-hour live training session on best practices is scheduled on day six. If the Client is not available to participate in a live training session, a private video will be recorded and sent instead. The Company undertakes no responsibility to deliver the recommendations outlined in the report. The Company can provide resources to do so on behalf of the Client. This is a separate scope of work.

The fee is AU$3,450. The fee is post-paid and inclusive of all expenses.

Payment is via PayPal, major debit and credit cards, or direct bank transfer.

The Client is entitled to a full seven-day money-back guarantee if they are not satisfied with any part of the Flight check. The guarantee runs the entire duration of the flight check and ends on the day the report is delivered.

The results of a Flight Check are kept confidential. The report and datasets belong to Client. The Company waive any rights of ownership over both assets. The Company will keep a copy of the report and dataset for a period in case the Client should need a copy.

The Client is required to synchronise the development box and live box containing an instance of TM1 before the Flight Check can commence. Thereafter, the Client needs to provide read-only access to designated people from the Company to perform the test on the development box.

The Company will request users be available for interviews to understand how they use the system and what kinds of usability problems they are experiencing.

Meetings and training sessions are conducted online from Monday to Friday 9am to 5pm Australian Eastern Standard Time (AEST). Special allowances are made for Flight Checks delivered in time zones outside of Asia Pacific.

To produce a report the Company will conduct the following:

Run Octane Diagnostic tool on the model to identify performance bottlenecks. Major, Minor model changes (will be in included in recommendations);

Run Octane Diagnostic tool on the model to identify performance bottlenecks. Major, Minor model changes (will be in included in recommendations);

Review existing cubes for performance and recommend optimisations to enhance functionality and performance;

Review TM1 Config file to ensure all performance functionality is switched in. Recommend optimisations to enhance functionality and performance;

Review of current licensing model vs usage (is licensing optimised). Recommend optimisations and options Data Load Review (from source and manual uploads);

Review data load process and recommend quick fixes without changing the data (historical or current). New data sources or new data loads is not covered in Flight Check;

Review on how users are using the systems and recommend any changes. Recommend training needs to ensure model is being used efficiently;

Review rules and feeders and turbo integrators. Recommend optimisations to enhance functionality and performance;

Review backup and recovery procedures. Recommend optimisations to enhance functionality and performance;

Review and identify redundant objects and orphan cubes and processes. Recommend optimisations to enhance functionality and performance;

Review how users are consuming TM1 data and recommend improving consumption;

Five-day TM1 developer training

Developer Training is delivered in five-day sessions. The sessions can be delivered in five consecutive business days or delivered ad hoc over a period not exceeding 30 days.

If the Attendee(s) is not available to participate on a particular day, the session will be cancelled and rescheduled at the next available time slot. The Attendee(s) and Client are required to give 24 hour’s notice before cancelling a session.

Each session includes classroom notes, live demonstrations, exercises completed by the Attendee(s), soft copy manuals and Attendee Questions. The Company will provide a detailed soft copy of what is covered before each session. The curriculum is subject to change without notice.

Developer Training curriculum is as follows:

Day 1 Introduction and Creating TM1 Objects

Day 2-3 Turbo Integrator (TI) Process

Day 4 TM1 Rules

Day 5 TM1 Admin Activities

The fee is AU$1,850 per day. The fee is post-paid and inclusive of all expenses.

Payment is via PayPal, major debit and credit cards, or direct bank transfer.

The Attendee(s) is entitled to a full seven-day money-back guarantee if they are not satisfied with any part of the Developer Training. The guarantee runs the entire duration of the training and ends on the day the training is completed.

To get the most from Developer training, the Attendee(s) is required to synchronise the development box and live box containing an instance of TM1 before the Developer training can commence. Thereafter, the Client needs to provide read-only access to designated people from the Company to perform the training.

The Client is required to provide the company with the names, email addresses and mobile phone numbers of each Attendee. Each session can host a maximum of three Attendees.

The Company will assign one or more competent persons to deliver Developer Training. Trainers are Certified TM1 Developers with a minimum of 10 years commercial experience deploying TM1 and five years training TM1 developers.

Meetings and training sessions are conducted online from Monday to Friday 9am to 5pm Australian Eastern Standard Time (AEST). No additional work or preparation is required from Attendees outside of these times.

Special allowances are made for sessions delivered in time zones outside of Asia Pacific. In special cases Developer Training can be provided onsite. Additional costs for hotel accommodation and transfer apply.

$99 user training

$99 TM1 Training is completed within a single four-hour session.

Each session includes classroom notes, live demonstrations, exercises completed by the Attendee(s), soft copy manuals. Time is allocated to take and answer Attendee questions.

The fee is AU$99 per person, per training session. The fee is pre-paid and inclusive of all expenses.

Payment is via PayPal, major debit and credit cards, or direct bank transfer.

If the Attendee(s) is not available to participate on a particular day, the session will be cancelled and rescheduled at the next available time slot. The Attendee(s) and Company are required to give 24 hour’s notice before cancelling a session.

The Company will assign one or more competent persons to deliver $99 TM1 Training. Trainers are Certified TM1 Developers with a minimum of 10 years commercial experience deploying TM1 and five years training TM1 developers.

Meetings and training sessions are conducted online from Monday to Friday 9am to 5pm Australian Eastern Standard Time (AEST). No additional work or preparation is required from Attendees outside of these times.

Special allowances are made for sessions delivered in time zones outside of Asia Pacific.

The Company will provide a detailed soft copy of what is covered before the session starts. The curriculum is subject to change without notice.

DataFusion Software License Agreement

This software license agreement (“license”) is a legal document between you and Octane Software Solutions Pty Ltd (“Octane”), an Australian company. Please read this software license agreement carefully before using DataFusion (“software”) and any component, in whole or in part, distributed with DataFusion. By using the software, you agree to be bound by the terms of this license, including, without limitation, the warranty disclaimers, limitation of liability, data use and termination provisions below, whether or not you decide to purchase the software. You agree that this (“Agreement”) is enforceable like any written agreement negotiated and signed by you. If you do not agree, you are not licensed to use the software, and you must destroy any downloaded copies of the software in your possession or control. You may print a copy of this software license agreement as part of the installation process at the time of acceptance.

 

Title

The Software is owned exclusively by Octane. The price paid by you for the Software subscription license fee granting you use of the software as set forth in this License for the duration the subscription fee is paid. The rights granted in this License are limited to Octane’s intellectual property rights in the Software and do not include any other patents or intellectual property rights.

Software licenses Upon your acceptance of this License, Octane grants you a non-exclusive, nontransferable (except as provided below), limited license to install and use the Software based on the type of purchase:

(a) Free subscription. Prior to purchase, a trial version of DataFusion (DataFusion Free) may be used free of charge on as many computers as desired. This version serves as an evaluation to the full DataFusion.

(b) Paid subscription. If you purchased a paid version, you may install and use one or more copies of this Software on one or more computers, on single or multiple sites.

Connections

Connect Power BI, Qlik, and/or Tableau. There is no restriction over the number of connections you can generate.

Paid subscription

Prices quotes are in AUD. All fees shall be exclusive of GST and other government taxes and levies, which are properly due whether they are imposed or brought into effect before or after the acceptance of the Agreement.

The monthly and annual fee for DataFusion is $690 and $6970 respectively.

Unless an alternative payment schedule is otherwise agreed, Octane shall invoice the Client monthly or once annually with those invoices being payable within 14 days of the date of invoice. If payment is not made by the due date or disputed on a bona fide basis, we shall be entitled (without prejudice to any other right or remedy available to it) to charge interest on the outstanding amount at a rate of 1.5% per month.

Octane shall use our best endeavours to advise you of its error in not making payment on time and request payment before applying this interest charge. Failure to comply with payment in accordance with the Conditions will entitle us to suspend services if delayed payment exceeds 60 days.

If any part of any invoice is disputed, the amount not under question shall be paid promptly in accordance with the appropriate payment terms and notification of the grounds for dispute provided in writing to Octane within seven days.

Octane reserve the right to adjust fees once annual, beginning on the first day in June each year. You will be informed of the adjusted rate in writing, with 30 days notice, which will be introduced into the following month’s bill.

Renewal

The Agreement will automatically renew for an additional term unless one of the parties opts out by notice to the other party of its intention not to renew and instead terminate.

Support level

Support for free and paid subscriptions is available 24x7. Octane reply to tickets within one business day. However, on most occasions you will receive replies in a few hours. Users can ticket problems by sending them directly to support@octanesolutions.com.au. 

Restrictions

(a)You may not re-license, reproduce or distribute any part of this Software except with the express written permission of Octane. If the Software that you have licensed is an upgrade or an update, then the update or upgrade terminates the previously licensed copy of the Software to the extent it is being replaced. The update or upgrade does not constitute the granting of a second license to the Software in that you may not use the upgrade or update copy in addition to the copy of the Software that it is replacing and whose license has terminated.

(b) Reverse Engineering. You may not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, underlying ideas, underlying user interface techniques or algorithms of the Software by any means whatsoever, directly or indirectly, or disclose any of the foregoing.

(c) Other Restrictions. You may not loan, rent, lease, sublicense, distribute or otherwise transfer all or any portion of the Software to third parties. You may not copy the Software except as expressly set forth above, and any copies that you are permitted to make pursuant to this Software License Agreement must contain the same copyright, patent and other intellectual property markings that appear on or in the Software. You may not modify, adapt or translate the Software. You may not, directly or indirectly, encumber or suffer to exist any lien or security interest on the Software; knowingly take any action that would cause the Software to be placed in the public domain; or use the Software in any computer environment not specified in this Software License Agreement. You will comply with applicable law and Octane’s instructions regarding the use of the Software. You agree to notify your employees and agents who may have access to the Software of the restrictions contained in this Software License Agreement and to ensure their compliance with these restrictions.

Limited warranty and limitation of liability

(a) Limited Warranty. The software is neither guaranteed nor warranted to be error-free nor shall any liability be assumed by octane in this respect. Notwithstanding any support for any technical standard, the software is not intended for use in or in connection with, without limitation, the operation of nuclear facilities, aircraft navigation, communication systems, air traffic control equipment, medical devices or life support systems, medical or health care applications, or other applications where the failure of the software or errors in data processing could lead to death, personal injury or severe physical or environmental damage. You agree that you are solely responsible for the accuracy and adequacy of the software and any data generated or processed by the software for your intended use and you will defend, indemnify and hold octane, its officers and employees harmless from any 3rd party claims, demands, or suits that are based upon the accuracy and adequacy of the software in your use or any data generated by the software in your use.

(b) No Other Warranties and Disclaimer. The foregoing limited warranty and remedies state the sole and exclusive remedies for octane or its supplier’s breach of warranty. Octane and its suppliers do not and cannot warrant the performance or results you may obtain by using the software. Except for the foregoing limited warranty, and for any warranty, condition, representation or term to the extent which the same cannot or may not be excluded or limited by law applicable to you in your jurisdiction, octane and its suppliers make no warranties, conditions, representations or terms, express or implied, whether by statute, common law, custom, usage or otherwise as to any other matters. To the maximum extent permitted by applicable law, octane and its suppliers disclaim all other warranties and conditions, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, informational content or accuracy, quiet enjoyment, title and noninfringement, with regard to the software, and the provision of or failure to provide support services. This limited warranty gives you specific legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction.

(c) Limitation Of Liability. To the maximum extent permitted by applicable law even if a remedy fails its essential purpose, in no event shall octane or its suppliers be liable for any special, incidental, direct, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the software or the provision of or failure to provide support services, even if octane has been advised of the possibility of such damages. In any case, octane’s entire liability under any provision of this software license agreement shall be limited to the amount actually paid by you for the software product.

Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you. In such states and jurisdictions, Octane’s liability shall be limited to the greatest extent permitted by law and the limitations or exclusions of warranties and liability contained herein do not prejudice applicable statutory consumer rights of person acquiring goods otherwise than during business. The disclaimer and limited liability above are fundamental to this Software License Agreement between Octane and you.

(d) Infringement Claims. Octane will indemnify and hold you harmless and will defend or settle any claim, suit or proceeding brought against you by a third party that is based upon a claim that the content contained in the Software infringes a copyright or violates an intellectual or proprietary right protected by United States or European Union law (“Claim”), but only to the extent the Claim arises directly out of the use of the Software and subject to the limitations set forth in this Agreement except as otherwise expressly provided. You must notify Octane in writing of any Claim within ten (10) business days after you first receive notice of the Claim, and you shall provide to Octane at no cost such assistance and cooperation as Octane may reasonably request from time to time in connection with the defense of the Claim. Octane shall have sole control over any Claim (including, without limitation, the selection of counsel and the right to settle on your behalf on any terms Octane deems desirable in the sole exercise of its discretion). You may, at your sole cost, retain separate counsel and participate in the defense or settlement negotiations. Octane shall pay actual damages, costs, and attorney fees awarded against you (or payable by you pursuant to a settlement agreement) in connection with a Claim to the extent such direct damages and costs are not reimbursed to you by insurance or a third party, to an aggregate maximum equal to the purchase price of the Software. If the Software or its use becomes the subject of a Claim or its use is enjoined, or if in the opinion of Octane’s legal counsel the Software is likely to become the subject of a Claim, Octane shall attempt to resolve the Claim by using commercially reasonable efforts to modify the Software or obtain a license to continue using the Software. If in the opinion of Octane’s legal counsel the Claim, the injunction or potential Claim cannot be resolved through reasonable modification or licensing, Octane, at its own election, may terminate this Software License Agreement without penalty, and will refund to you on a pro rata basis any fees paid in advance by you to Octane. THE FOREGOING CONSTITUTES OCTANE’S SOLE AND EXCLUSIVE LIABILITY FOR INTELLECTUAL PROPERTY INFRINGEMENT. This indemnity does not apply to infringements that would not be such, except for customer-supplied elements.

Term and termination

This Software License Agreement may be terminated (a) by your giving Octane written notice of termination; or (b) by Octane, at its option, giving you written notice of termination if you commit a breach of this Software License Agreement and fail to cure such breach within ten (10) days after notice from Octane or (c) at the request of an authorized Octane reseller in the event that you fail to make your license payment or other monies due and payable. In addition, the Software License Agreement governing your use of a previous version that you have upgraded or updated of the Software is terminated upon your acceptance of the terms and conditions of the Software License Agreement accompanying such upgrade or update. Upon any termination of the Software License Agreement, you must cease all use of the Software that it governs, destroy all copies then in your possession or control and take such other actions as Octane may reasonably request to ensure that no copies of the Software remain in your possession or control.

Jurisdiction

This License will be governed by and construed in accordance with the laws of Australia. Any civil action or legal proceeding arising out of or relating to this Agreement shall be brought in the courts of record of the State of New South Wales. You and Octane consent to the jurisdiction of such court in any such civil action or legal proceeding and waive any objection to the laying of venue of any such civil action or legal proceeding in such court.

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